Good morning Jim,
I wanted to let you know that both Daniel and Alouette were encouraged after their telephone conversation to you. I covet you wisdom in knowing how to interact with 'students', each one with individual needs, and in the end they feel encouraged and motivated, ready to try again, and not corrected and downcast.
Our store is undergoing renovation this week. To place an order, please use our Contact Us page while we finish the process. We apologize for the inconvenience.